How can we help?
Help with your prayers, account, or app.
Contact supportsupport@viii.day
Restore your prayers
On a new installation, tap Restore my prayers on the first screen, then sign in with the same email you used before. If you are already using the app, open You → Account. Only prayers, photos, and history that finished syncing can be restored.
Check sync
Open You → Account to see the sync status. Connect to the internet and tap Sync now. You can continue praying offline; changes sync when you reconnect. Avoid deleting the app while changes are still waiting to sync.
Sign-in help
Check your inbox and spam folder for the latest verification code. If you already have a password, choose Use a password. You can choose Use an email code if you do not remember your password.
Delete an account
Open You → Account → Delete account. Read the confirmation carefully: this permanently removes your account, its synced content, and the copies on that iPhone. If deletion cannot finish, reconnect and retry, or contact us.
Report a problem
Tell us your iPhone model, iOS version, the VIII version, and what happened. Please do not send passwords or sign-in codes. You do not need to share private prayer content to get support.